Description
Carolina Equine Hospital — Veterinary Practice Manager
Location: Browns Summit, NC (on-site) | Type: Full-time | Salary: Competitive + benefits
About Us
Carolina Equine Hospital is a leading equine ambulatory and hospital-based practice providing highquality medical, surgical, and emergency care. We value clinical excellence, strong client relationships, and a collaborative team culture.
Carolina Equine Hospital is built on a strong operational foundation with well-established protocols that support efficiency, consistency, and high-quality patient care while still allowing room for innovation and continued growth. The practice utilizes robust practice management software (Cornerstone) to support workflow, communication, and operational oversight. We are also proud of a vibrant, team-oriented culture with strong staff retention and a collaborative environment primed for future progress and development.
Position Summary
We are hiring an effective, metric-focused Veterinary Practice Manager to lead operations, examine financial performance, and support team culture. This is a strategic leadership role for a confident, analytical manager who will drive growth, maintain compliance, and foster positive staff and client relationships.
Ideal Candidate — Core Attributes
- Highly organized, efficient, and forwardthinking
- Analytical with advanced financial and market comprehension
- Strong communicator who can align teams and foster clarity
- Strategic thinker who can execute at a high level
- Unwavering integrity and ethical standards
- Strong emotional intelligence: relationship focused, self-aware, people aware
Essential Qualifications
- Demonstrated financial acumen (budgeting, P&L, A/R,A/P, KPI analysis) and forecasting
- Solid understanding of veterinary industry operations and market dynamics
- Excellent oral and written communication, leadership, and conflictresolution skills
- 1-3+ years of practice management or progressive supervisory experience in veterinary/healthcare settings
Key Responsibilities
Lead nonclinical teams (reception, assistant, inventory), and recruit, train, evaluate, and manage those teams as needed
- Weekly team meetings, daily team assignments, oversight of team communication platform(s) (Slack)
Oversee payroll, daily banking, A/R,A/P, fee schedules, monthly/quarterly financial analysis, and KPI reporting
Ensure regulatory and ethical compliance (DEA, FDA, AVMA, NCVMB, Dept. of Labor, OSHA)
Manage client escalations, gather client feedback, and support the team in client service development
Participate in marketing and education efforts
Oversee inventory, purchasing, vendor contracts, insurance, and Standard Operating Procedures; act as IT/operations point person
Serve as a strategic partner to ownership on financial forecasting and business management
Work alongside the leadership team to conceptualize and implement business development strategies and techniques
What We Offer
Competitive salary (commensurate with experience and certification)- $80,000-$85,000
Relocation support
Health, dental, and vision insurance
Paid time off and holidays
Potential for flexibility in work schedule for the right candidate
Retirement plan with employer match
Continuing education and professional development support
Supportive team environment and opportunities for growth
Location
Carolina Equine Hospital is located in Browns Summit, just outside of Greensboro in the Piedmont Triad of North Carolina, minutes from Winston-Salem and High Point. The region offers sports, pet- and equestrian-friendly parks, art galleries, historic sites, hiking, and vineyards — with beaches and mountains within easy driving distance.
